Leadership is all about decision-making. But how do you make the toughest ones? In this episode of our ‘This is Real Leadership’ podcast, Arjen Schouten, the COO and co-founder of cosmetics retailer Rituals, talks to Prof. Sebastian Reiche and moderator Adam Burns about how to manage leadership disagreements, maintain a start-up ethos as a company grows and much more. Listen to the full episode: https://www.iese.edu/standout/arjen-schouten-difficult-decisions-culture-clashes/